Telehealth is a service, located at many Nova Scotia Health and IWK Health facilities, that uses facility-based video conferencing equipment (and resources) to connect patients and health care providers. This technology allows a patient to see, hear and talk with their health care provider without having to meet in-person. Resource support includes site support personnel, equipment, space and Wi-Fi or data.

To find a Nova Scotia Health facility where this service is available, check out the map. Some NS First Nations locations offer this service as well.

If you are a new telehealth client and want to learn more, contact virtualcare@nshealth.ca.

If you are an existing telehealth client, submit requests through iScheduler to schedule a patient appointment. A provincial telehealth scheduler will receive your request, organize the appointment and send you a confirmation email. To use iScheduler, you must have an approved account and training.

Privacy & Security

Telehealth is a secure and private service using cyber approved platforms for care. Telehealth and associated booking systems have a privacy impact assessment completed.