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Enhanced Access and Efficiency

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Enhanced Access and Efficiency

  • Primary Health Care and Chronic Disease Management 
    • Practice Support
      • Enhancing Access to Primary Health Care Services and Supports
        • Attachment and Panel Identification
        • Enhanced Access and Efficiency
        • Virtual Care Supports
      • Supporting Patients with Mild to Moderate Mental Health Concerns and Substance Use Disorder
      • Supporting Patients to Live Well and Manage Risk Factors
      • Supporting Patients to Manage Chronic Conditions
      • Supporting People by Integrating a Palliative Approach to Care
    • Primary Care Clinics/Request for Care
    • Posters and Materials for Clinics
    • VirtualCareNS
    • Family Physician Focused Supports
    • Digital Health / EMR
    • Care By Design

Objectives

Does your practice or the teams you support struggle with any of the following issues?

  • Long patient wait times for and at appointments;
  • Hectic work days;
  • A busy waiting room;
  • Staff dissatisfaction with their work environment;
  • Requirements of the aging population needing more chronic disease management; and
  • Patients making more use of walk-in clinics, emergency rooms, or other service options.

The Practice Support team wants to support you to provide timely and accessible primary health care for your patients – when and where they need it – through our enhancing access practice support strategy.

Using evidence-based principles and approaches from Advanced Access scheduling and efficiency strategies, our practice support strategy is aimed at:

  • Exploring ways to reduce delays for services, increase capacity for same day scheduled appointments, and improve clinic workflows and efficiencies;
  • Enhancing the experience of your patients; and
  • Improving work-life balance for you and your team.

Audience

The following resources, tools, and recordings are available for frontline primary healthcare providers, quality improvement team members, and/or leadership supporting teams in this work.

Tools to learn more:

Do you have feedback about any of these resources? Suggestions for improvement? Have you had success with using any of these tools? We would love to hear from you! Please let us know if you have used any of these tools and how your experience has been via this SelectSurvey link.

Resources
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One pager summaries of key strategies for enhancing access

Last Updated:
August 16, 2022
4
File Attachments

Workshop and Webinar Recordings

Tags:
Primary Health Care
Last Updated:
August 16, 2022
4
File Attachments

Implementation Tools

All tools/resources embedded in the below workbook are also available as separate documents for quick access. 

Tags:
Primary Health Care
Last Updated:
September 5, 2023
28
File Attachments

EMR Lunch and Learn Sessions

Resources from 30 minute Lunch and Learn sessions focused on simplifying the Med Access platform and strengthening the EMR skills of administrative professionals so they can support their teams in EMR optimization.

After each session, the outline, resources, and recording are made available below. 

Tags:
Primary Health Care
Last Updated:
May 12, 2025
57
File Attachments

Nova Scotia Provider Digital Health Toolkit

Last Updated:
October 5, 2023
1
File Attachments

Topic Menu

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Contact

If you have any questions or are looking for additional support to apply these strategies to your practice, please email carah.macisaac@nshealth.ca or PHCPracticeSupport@nshealth.ca.

Looking for practice supports and not sure what is available? Use this form to identify your needs, and a member of our Practice Support team will be in touch within 5 business days.

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