How do you engage people to work together effectively to accomplish goals? Your success depends upon your ability to create an environment where people come together and contribute to their fullest potential. Leaders do not exist in isolation. Without willing, energized, and engaged followers, a leader is unable to accomplish results on any significant scale. This page provides resources on aspects of communication, engagement, and collaboration— key components of the interpersonal dimension of leadership.
Every doctor makes mistakes. But, says physician Brian Goldman, medicine's culture of denial (and shame) keeps doctors from ever talking about those mistakes, or using them to learn and improve. Telling stories from his own long practice, he calls on doctors to start talking about being wrong.
How great leaders inspire action
Simon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle and the question: "Why?" His examples include Apple, Martin Luther King Jr. and the Wright brothers.
Listen, learn ... then lead
Four-star general Stanley McChrystal shares what he learned about leadership over his decades in the military. How can you build a sense of shared purpose among people of many ages and skill sets? By listening and learning — and addressing the possibility of failure.
How to speak so that people want to listen
Have you ever felt like you're talking, but nobody is listening? Here's Julian Treasure to help. In this useful talk, the sound expert demonstrates the how-to's of powerful speaking — from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful.
How to Manage for Collective Creativity
What's the secret to unlocking the creativity hidden inside your daily work, and giving every great idea a chance? Harvard professor Linda Hill, co-author of "Collective Genius," has studied some of the world's most creative companies to come up with a set of tools and tactics to keep great ideas flowing -- from everyone in the company, not just the designated "creatives."
We have all changed someone’s life — usually without even realizing it. In this funny talk, Drew Dudley calls on all of us to celebrate leadership as the everyday act of improving each other’s lives.
Remember to say thank you
In this deceptively simple 3-minute talk, Dr. Laura Trice muses on the power of the magic words "thank you" — to deepen a friendship, to repair a bond, to make sure another person knows what they mean to you. Try it.
Books at the Health Sciences Library
- 51 Activities for Collaborative Management by Peter Garber (2006): Organizations everywhere are facing the challenge of how to work more closely with one another. This collection of ready-to-use activities will help you better understand the concept of collaborative management - a term used to describe an ideal work environment where everyone is dedicated to achieving a common objective.
- Better Communication for Better Care: Mastering Physician-Administrator Collaboration by Kenneth H. Cohn (2005): This book will help you rise above frustrations by using open and productive communication. It presents practical strategies for making dialogue a high priority and working closely together toward a common purpose.
- Communication Skills for Foreign and Mobile Medical Professionals by Kris Van De Poel (2013): Communication Skills for Foreign and Mobile Medical Professionals is an evidence-based communication resource book designed for all medical professionals who work in foreign countries, cultures, and languages. It offers a wealth of insights into doctor-patient communication, structured around the different phases of the consultation.
- Designing workplace mentoring programs : an evidence-based approach by Tammy D. Allen; Lisa M. Finkelstein; Mark L. Poteet (2009): This book presents an evidence-based best practice approach to the design, development, and operation of formal mentoring programs within organizations. The book includes practical tools and resources that organizations can use, such as training exercises, sample employee development plans, and mentoring contracts.
- The DNA of leadership : leverage your instincts to communicate, differentiate, innovate by Judith E. Glaser (2006): Just as your DNA may determine your destiny, a company's organizational leadership practices that can shape an organization into a culture where people can work effectively and how individuals can use these practices to maximize results.
- Getting it done : experienced healthcare leaders reveal field-tested strategies for clinical and financial success by Kenneth H. Cohn (Editor); Steven A. Fellows (Editor) (2011): Use the strategies presented in this book to tackle similar challenges in your organization with greater speed, confidence, and success. Physician engagement and collaboration are the common themes of these stories. Administrators, physicians, and nurses provide firsthand accounts of how they worked together to overcome obstacles and transform care for their communities.
- Gifts Differing by Isabel B. Myers; Peter B. Myers (1995): Written by the creators of the Myers-Briggs Type Indicator(R), this book explains the essential personality types and their practical significance in your daily life; in school, at a job, in a career, or in your personal relationships.
- How to say it : choice words, phrases, sentences and paragraphs for every situation by Rosalie Maggio (2001): Provides lists of words, phrases, sentences, and paragraphs that help letter writers know what to say and how to say it when writing such letters as cover letters, fundraising letters, invitations, and refusals.
- I'm not crazy, I'm just not you : the real meaning of the 16 personality types by Roger R. Pearman; Sarah C. Albritton (2010): I'm Not Crazy, I'm Just Not You teaches us how to overcome our natural inclination to judge difference in order to recognize and celebrate it, even across generational and cultural divides.
- Influencer by Kerry Patterson; Joseph Grenny; David Maxfield; Ron McMillan; Al Switzler (2007): The authors have made 50 years of social science research accessible to the general reader, and go one step further by codifying exactly what is required to be an influencer in every situation.
- Introduction to type and communication by Donna Dunning (2003): This booklet provides a concise overview of communication skills and strategies, practical tips for communicating with others, and developmental tips for each of the 16 MBTI® types, as well as an introduction to differences in communication styles.
- Leadership Team Coaching by Peter Hawkins (2014): Leadership Team Coaching takes an integrated, systemic approach which provides a thorough understanding of the role and importance of the team to organizational objectives, offering the practical tools and techniques essential to facilitate optimum team performance through transformational leadership. Peter Hawkins draws on the latest research to give a practical roadmap for developing people from disparate groups into a high performing team that can transform your business.
- Multi-source feedback for physician learning and change by Joan Sargeant (2006)
Overcoming the five dysfunctions of a team : a field guide for leaders, managers, and facilitators by Patrick Lencioni (2005)
- Own the Room by Amy Jen Su; Muriel Maignan Wilkins (2013): People are drawn to and influenced by leaders who communicate authentically, connect easily with people, and have immediate impact. So how do you become one of them? How can you learn to "own the room"? This book will help you develop your leadership presence.
- Peerspirit circling for nursing leadership : a model for conversation and shared leadership in the work place by Christina Baldwin; Pamela Austin Thompson (2005): The booklet explores the need for nurse leaders to support the development of a culture of communication from the administrative level to the direct care nurses.
- Power of 2: how to make the most of your partnerships at work and in life by Rodd Wagner; Gale Muller (2009)
- The Speed of Trust by Stephen M. R. Covey; Rebecca R. Merrill (As told to); Stephen R. Covey (Foreword by): For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship-from the most personal to the broadest, most indirect interaction-and how to establish trust immediately so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes so often deployed in lieu of actual trust.
- Work It Out by Sandra Krebs Hirsh; Jane A. G. Kise (2011): Using the Myers-Briggs Type Indicator®, Jane Kise and Sandra Krebs Hirsh demonstrate how type theory impacts leadership and management styles. Case studies and techniques to try make resolving personality conflicts and improving organization performance simple.