Nova Scotia is on a path to modernize and transform referrals for the services Nova Scotians need.
Supports and Resources:
The Diagnostic Imaging Central Intake page on the library services hub is your single source for information on DI Central Intake. Find workflows, FAQs, quick-reference guides, process updates, and key tools in one easy-to-use location.
- Diagnostic Imaging Central Intake Support and Resource Hub (Library Services)
A Streamlined Approach:
Have you ever picked a grocery line and experienced the frustration of watching another line move faster?
With our Diagnostic Imaging provincial intake office, patients and referrers will no longer have to pick!
This intake approach will work like checkouts where everyone joins one line and goes to the next open teller when it's their turn.
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Source: Novari
At a glance:
- This patient-centered approach will build on our move to electronic referrals - www.referralsns.ca.
- Patients will no longer need to be referred to one Diagnostic Imaging location.
- They will instead join one provincial queue (waitlist) where teams will help connect them with timely and appropriate options.
- Site-based booking staff will continue to be responsible for scheduling patients that have been routed to their site.
- The intake office will support Diagnostic Imaging teams across Nova Scotia to work as one coordinated system to improve communication, balance waitlists, increase standardization and support quality and stewardship.
Why is this new approach needed?
- In the current system, communication and coordination between Diagnostic Imaging sites is fragmented and complex.
- Referrals are commonly faxed to multiple sites which causes duplicate appointments and imaging.
- Support for referrers around appropriate imaging and best practice guidelines is limited.
Questions about Central Intake can also be sent to: DIIntake@nshealth.ca
