Effective April 1, 2024, primary care providers and surgeons are required to use eReferrals to support access to surgical consults and those diagnostic imaging services available in the tool. (Memo / Frequently Asked Questions.)
There are five key steps Surgeon Offices must take for each eReferral received (Memo and Printable Resource).
LATEST UPDATES:
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Electronic Referrals (eReferrals) for Gastroenterology Now Live! The new Gastroenterology eForm, designed with input from gastroenterologists and primary care providers, is designed specifically for symptomatic patients requiring gastroenterology consultation. The new Colon Cancer Screening eForm, developed in collaboration with the Colon Cancer Prevention Program, streamlines the referral process for asymptomatic patients. Surgical and Gastroenterology Central intake will efficiently manage the routing of these referrals alongside gastroenterology and general surgery referrals. This represents a key step forward in improving access to care and the quality and consistency of endoscopy care in support of the priorities of the Endoscopy Services Operations Council, and the continuation of Nova Scotia Health’s commitment to expand the use of eReferrals. Learn more here: eReferral options expanding to include Gastroenterology Direct in-person or virtual support: www.referralsns.ca/ask. For training resources and ongoing enhancement updates visit www.referralsns.ca Learn more about the eServices Program here. |
More resources:
- Why Electronic Referrals for Gastroenterology?
- Gastroenterology eReferral FAQs (March 2025)
- eReferral Training & Resources
Submit any questions or support requests at www.referralsns.ca/ask.
About eReferrals
As part of Nova Scotia Health's Surgical Access and Quality Improvement Strategy, a single-entry model (SEM) for managing and coordinating surgical consult referrals in Nova Scotia launched March 31, 2023. The model is supported by an eReferral tool (Ocean eReferrals) and Central Intake Office and allows for referrals to both Nova Scotia Health and IWK Health surgeons.
Providers can simply select the service their patient requires and refer to the NSH / IWK Central Intake, or an Orthopedic Assessment Clinic for primary joint replacement referrals, to be directed based on their patients' preferences, or can refer to their provider of choice from the comprehensive directory.
If patient's give verbal consent to be emailed, their email address can be provided along with their eReferral, allowing them to receive updates on their referral, saving physicians and administrative staff valuable time spent following up on queries.
This initiative is also among the priorities and commitments in government's Action for Health Strategic Plan and will support efforts to improve access to surgical care, reduce wait times and improve the overall experiences of our patients.
The Ocean tool supporting surgical eReferrals, is also being used to support the new Diagnostic-Imaging eRequisition Model.
Visit our Nova Scotia Referral Resource Hub to learn more or to access onboarding and training resources and other supports - www.referralsns.ca
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