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Change and Transition

Change is constant, especially in health care. Physicians, as leaders, must help their teams overcome opposition to change, as well as assist in the often difficult transition period that shadows a change project. This page provides resources to build the knowledge and skills needed to champion and orchestrate change, and also to lead people through the complex internal process of transition.

Prosci's Change Management Planning Checklist

The checklist can be used as an audit tool to ensure you are using a systematic, holistic approach to managing change.

March 24, 2022
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Prosci's Communication Checklist

The checklist can be used as an audit tool to see if you are utilizing best practices in your current and future communication plans.

March 24, 2022
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Prosci's Sponsorship Checklist

The checklist can be used as an audit tool to see if you are utilizing best practices when getting senior leaders involved.

March 24, 2022
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Prosci's Resistance Checklist

The checklist can be used as an audit tool to see if you are utilizing best practices when managing resistance.

March 24, 2022
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Quick Reference: The Transition Process

Tips for leaders during change and transition within the organization. 

March 24, 2022
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Bridges' Transition Model - Guiding People Through Change

The main strength of the Bridges' Transition Model is that it focuses on transition, not change. This article explores the Bridges' Transition Model. 

March 24, 2022
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Guide for Change Leaders

The purpose of this guide is to provide Change Leaders with a tool to support effective leadership of change throughout the transition process. The guide integrates a number of frameworks on leadership and change into one comprehensive reference. The tool is divided into the phases of transition and outlines the best leadership choices within each phase.

March 24, 2022
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6 Tips for Successful Change Management With Physicians

At the Becker's Annual CEO Strategy Roundtable, held Nov. 14 in Chicago, William Cors, MD, chief medical officer of East Stroudsburg, Pa.-based Pocono Health System discussed how to address the shift in medical staff models.

March 24, 2022
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Video: William Bridges summarizes his transition model in this video series

What is the difference between Change and Transition?

March 24, 2022
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Video: How to Lead Change Management

DeAnne Aguirre discusses techniques that can help companies transform quickly and effectively.

March 24, 2022
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Video: Derek Sivers: How to Start a Movement

With help from some surprising footage, Derek Sivers explains how movements really get started.

March 24, 2022
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Video: Change Management vs. Change Leadership

The large majority of organizations expect to achieve results by MANAGING change; more than 70% fall well short. The minority that learn how to LEAD their change equip themselves with the essential linchpin required for sustainable success.

March 24, 2022
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Video: What makes us feel good about our work?

What motivates us to work? Contrary to conventional wisdom, it isn't just money. But it's not exactly joy either. It seems that most of us thrive by making constant progress and feeling a sense of purpose. Behavioral economist Dan Ariely presents two eye-opening experiments that reveal our unexpected and nuanced attitudes toward meaning in our work.

March 24, 2022
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Video: The puzzle of motivation

Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think. Listen for illuminating stories — and maybe, a way forward.

March 24, 2022
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Video: The happy secret to better work

We believe that we should work to be happy, but could that be backwards? In this fast-moving and entertaining talk, psychologist Shawn Achor argues that actually happiness inspires productivity.

March 24, 2022
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Webinar: Perspectives on e-health Change from Top Canadian Hospital Leaders

Dr. Jeremy Theal and Sandy Saggar of North York General Hospital (NYGH) discuss how NYGH became a trailblazer in the e-health space and profiled the role of strong change management leadership in achieving a Stage 6 designation from the

March 24, 2022
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Change - CCL

The Center for Creative Leadership (CCL) provides useful articles for research and insight on leadership.

March 24, 2022
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Developing Change Management Skills: A resource for health care managers and professionals

This resource aims to illustrate the practical application of selected change management theories and tools.

March 24, 2022
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Evidence-Informed Change Management in Canadian Healthcare Organizations

This research report is a publication of the Canadian Health Services Research Foundation. Funded through an agreement with the Government of Canada, CHSRF is an independent, not-for-profit organization that is dedicated to accelerating healthcare improvement and transformation for Canadians.

March 24, 2022
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Managing Critical Issues: Leading Physicians through Change

Nothing is more critical to managing an efficient emergency department than getting physicians on board for new innovations and operational change. A particularly hot topic these days among ED directors and health care executives is how to lead physicians through change. Even the most change-averse physician groups are finding it difficult to stay the same.

March 24, 2022
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Organisational Change: A review for health care managers, professionals and researchers

This review aims to provide a resource and reference tool to help readers find their way around the literature on change management and consider the evidence available about different approaches to change.

March 24, 2022
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View articles about leading through change in PubMed.

Attitudes of health personnel, leadership and change, and organizational restructuring. 

March 24, 2022
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ADKAR by Jeff Hiatt

Why do some changes fail while others succeed? How can you make sense of the many tools and approaches for managing change? How can you lead change successfully, both in your personal life and professional career? After more than 14 years of research with corporate change, the ADKAR model has emerged as a holistic approach that brings together the collection of change management work into a simple, results oriented model.

March 24, 2022
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Finding our way: leadership for an uncertain time by Margaret J. Wheatley

This collection of practical, hard-hitting articles draws on Margaret Wheatley's work around the world and applies the revolutionary ideas in her books Leadership and the New Science, A Simpler Way and Turning to One Another. The articles support the practices of people and leaders in many different types of organizations, communities and cultures, with topics ranging from leadership to parenting to specific organizational techniques.

March 24, 2022
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The Heart of Change by John P. Kotter; Dan S. Cohen

This volume aims to help the reader gain a full understanding of the positive and negative effects of continuous organizational change, and also provides concrete ways to deal with change and turn it into advantage.

March 24, 2022
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Influencer by Kerry Patterson; Joseph Grenny; David Maxfield; Ron McMillan; Al Switzler

The authors have made 50 years of social science research accessible to the general reader, and go one step further by codifying exactly what is required to be an influencer in every situation.

March 24, 2022
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Leading Change by John P. Kotter

John Kotter's eight-step process for managing change with positive results has become the foundation for leaders and organizations across the globe. By outlining the process every organization must go through to achieve its goals, and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.

March 24, 2022
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Our Iceberg Is Melting by Holger Rathgeber; Spencer Johnson (Foreword by); Peter R. Mueller (Illustrator); John P. Kotter; Peter Mueller (Illustrator); John Kotter

This delightfully told fable illuminates in an unforgettable way how to manage the necessary change that surrounds us all. Simple explanatory material following the fable enhances the lasting value of these lessons.

March 24, 2022
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A Sense of Urgency by John P. Kotter

In this exciting new book, Kotter explains: How to go beyond "the business case" for change to overcome the fear and anger that can suppress urgency; Ways to ensure that your actions and behaviors - not just your words - communicate the need for change; How to keep fanning the flames of urgency even after your transformation effort has scored some early successes.

March 24, 2022
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The Seven Habits of Highly Effective People by Stephen R. Covey

Stephen R. Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights and pointed anecdotes, Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity -- principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

March 24, 2022
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Switch : how to change things when change is hard by Chip Heath, Dan Heath

Chip and Dan Heath talk about how difficult change is in our companies, our careers, and our lives, why change is so hard, and how we can overcome our resistance and make change happen.

March 24, 2022
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